At RegalPaws, we’re thrilled to bring our products to paws and pet lovers all around the world! We offer worldwide shipping, and delivery times generally range from 7 to 40 business days, depending on your location. Our trusted shipping options include ePacket and EMS, ensuring your items arrive safely.

For our US customers, we’re pleased to offer free shipping on orders over $80 – just a small thank you for shopping with us!

If you need to change your address or cancel an order, please reach out to us as soon as possible. Our team is always here to help!

To check the status of your RegalPaws order, simply enter your order details, and we’ll provide you with the latest updates. You can also follow the link in the menu to track your order, or reach out to us directly in the website chat — we’re always here to help and ensure your order arrives safely!

Our return policy at RegalPaws allows for returns within 30 days of receiving the item, as long as it is in its original condition with tags and packaging. To initiate a return, please contact us at contact@myfloaty.com, and we’ll provide you with detailed return instructions.

For your peace of mind, we kindly ask that you inspect all items upon receipt to ensure there are no issues. We’re here to make sure you and your furry friends have the best experience with our products!

To ensure the perfect fit, we provide a size guide on each product page. Simply measure your pet and compare the measurements to our guide. If you're unsure, feel free to reach out to us – we’re happy to help you find the best fit for your furry friend!

Yes, we understand that things can change! If you need to update your order, please contact us as soon as possible. We’ll do our best to accommodate your request if the order hasn’t been shipped yet.

To keep your RegalPaws items looking great and lasting longer, we recommend following the care instructions provided with your purchase. For our plush beds and blankets, gentle machine washing on a delicate cycle works best. If you have any specific questions about caring for your items, feel free to ask us!

We’re committed to ensuring that every order arrives in perfect condition. If your item arrives damaged or defective, please contact us within 48 hours of receiving it. We’ll happily arrange a replacement or refund based on the situation. Your satisfaction is our priority!