Shipping policy

Shipping Policy

Thank you for shopping with My Floaty!

Processing Time

All of our products are made to order. Production typically takes 2–3 weeks before your order is ready to ship.

Once production is complete, your order will be processed and handed over to the shipping carrier within 1–3 business days.

Shipping Time

After your order has been dispatched, estimated delivery time is 8–15 business days, depending on your location and local postal services.

Order Tracking

Once your order has been shipped, you'll receive a tracking number by email so you can follow your package's journey.

Shipping Delays

While we aim to deliver every order within the estimated timeframe, occasional delays may occur due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Contact Us

If you have any questions about your order or shipping, please contact us at:

Email: info@myfloaty.com